Data Collection - Call Center

Trust DLT to gather your Business Data.

Data

Collection

Collect phone & mail survey data. .

Collecting and analyzing customer data helps you identify growth areas for your business. We help you get the data that you need to take your business to the next level. Our bilingual phone centre, data capture facility and OCR technology helps you get the highest service quality.

Our data collection services turn a document from hard copy to digital file. Customer rewards documents, Employee information, Ballots.... Really any hard data you need to put into a database. We’ll take your mounds of data, key it by hand, scan it or use OCR, and then ... presto! Deliver it back to you in your preferred format. Fast. Convenient. Secure.

We help make surveys easier to manage and understand. You get the information you need, how you want it, when you want it.

Contact

Centers

DLT provides world class B2B & B2C phone center services in our inbound & outbound contact center.

DLT Data provides world-class business-to-business and business-to-consumer outbound & inbound bilingual contact center solutions for many of the world's leading corporations. Based locally in Canada and the USA, Using advanced programmability (branching, calculations), sophisticated quota management, agenda and scripting. Our solution is capable of complex sample management functions, all records are pre-loaded into the data-file. Records are put in queue using pre-determined schedules. At any point in time productivity, control reports and call disposition reports can be provided to you instantly..

Outbound Services

Direct Mail Follow Up
Customer Follow-Up Call
Current Client Qualification
Seminar/Conference/Course Registration
Disaster Recovery
Corporate Overflow
Fundraising

CONTACT CENTERS

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